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FAQs

I’m looking for a price on a product. Where do I go to get that?

Clicking “Where to Buy” and selecting the Nuvo dealer nearest you is the easiest way of determining the price for individual products and helping estimate project cost.

You can then visit the dealer’s website, search ‘Nuvo’ plus the product code you’re looking for, and find general pricing.

You may also call them with the product code you’re interested in and they will let you know in-store availability that’s specific to your area.

What are your products made of?

We’re glad you asked. The materials we choose to build our products from are based on how we view the life of the product and what you will use it for. From our lightweight aluminum railing and galvalume steel iron fencing to the rigid plastic and galvanized steel of post caps and connectors, the decision to build with certain materials is purposeful and designed to maximize longevity under specific factors.

Please visit the “Product Page” and scroll down to the description to learn all you need to about a given product.

Looking for a specific item but can’t seem to find it anywhere?

As the product manufacturer, we’re unable to provide specific quantities or current up-to-date stocking quantities that our product dealers have available.

Contact your closest dealer, which can be found on our “Where to Buy” page, and ask if they can special order the item you are looking for and the quantity you need. We suggest having the item code and quantity ready to make it easier for them to help you with your request.

You can also Google “Nuvo Iron” + “Product Code Here”, keeping the brand name and product code in quotation marks. This will populate sellers who may offer stocking levels, so you can see which store local to you has that item or online retailers that you may be able to order your items from.

I’m a dealer looking for a full product pricing brochure How do I get a copy?

Free versions of our latest pricing brochure are available in the footer of our website under the “Documents” tab. If you are interested in a physical copy, please visit our “Request a Brochure” form.

Will I know when a product’s price has changed?

We provide a 30-day notice before price increases take effect. Make sure your contacts at Nuvo Iron are a part of your safe sender email list so you never miss an update.

I submitted an order. When will it be ready?

Nuvo Iron provides an approximate order completion date on every order confirmation. Depending on the time of year, material availability, product style, and quantity ordered, lead time can vary from in stock to 2-8 weeks before fulfillment. All estimates and orders are processed and confirmed within one business day. If you haven’t received a reply by then, your request was not received and we kindly ask you to send it again.

My store’s interested in carrying your products. Do you have a price list for your items?

We’re glad you’ve got Nuvo on the mind and are about to join the hundreds of stocking dealers we have across North America. For dealer pricing, please reach out to us at info@nuvoiron.com with your store name and location so we can contact you and provide you with more information.

I just ordered your louver system and I want to pick up lumber for the slats. What size wood do I need?

Great choice! We recommend 5/8″, but you can go 1″ or more as well. There just won’t be as much space between shutters

Can my louver shutters open?

Absolutely! The angle of our louver shutters can be easily changed, giving you all the control over your environment you need

What colours are your iron fence available in?

After years in the industry, we’ve perfected our paint process and now exclusively offer our best selling colour options to make your decision easy. Choose from these three premium powder coated options: high gloss black (best seller), textured black or flat black.

How long is my iron fence covered under warranty?

Thanks to the multiple coating processes our iron fencing undergoes, we’re able to provide a ten-year limited warranty. To learn more, click here to view our warranty card.

Do You Install Iron Fencing?

As the manufacturer, we do not provide installation. Click “Where to Buy” and select “Installer” to find a reputable installer near you. Have an installer you already trust? Have them contact a dealer in your area with the products you’re interested in and they can source and install the products for you.

Can I purchase my Iron Fence from you?

Being the manufacturer, we do not sell directly to the public. To find a location to purchase iron fencing near you, please click “Where to Buy“.

What are the Features and Benefits of Nuvo Iron Fencing?
  • UV-Protected | prevents fading and discolouring caused by the sun’s harsh rays
  • Rust-Resistant | its durable steel construction and powder coated finish prevent peeling and blistering
  • Weather Protected | designed to last through North America’s harshest conditions
  • Pre-assembled and features stainless steel welds
  • Finished with our premium high gloss black polyester powder coating
  • Perfect for securing pools, homes, businesses, and more
  • Cleans easily with soap and water, making maintenance simple
I need stamped drawings for my client’s project. Where do I go to find them?

Stamped drawings can be found on the product page under “Documents“. To locate your item, browse the “Product” tab or type the product code or title in the Search Bar in the top right corner.

 

I’m looking for a price on a product. Where do I go to get that?

Clicking “Where to Buy” and selecting the Nuvo dealer nearest you is the easiest way of determining the price for individual products and helping estimate project cost.

You can then visit the dealer’s website, search ‘Nuvo’ plus the product code you’re looking for and find general pricing. You may also call them with the product code you’re interested in and they will let you know in-store availability that’s specific to your area.

Are your products available in the US? If so, where can I order them for my store?

Yes, our US Distribution Center in NY allows us to quickly service our American customers. Stop by your local Do It Best, ACE Hardware, Amazon.com HomeDepot.com or Menards to shop your favourite Nuvo products.

 

I submitted an order. When will it be ready?

Nuvo Iron provides an approximate order completion date on every order confirmation. Depending on time of year, material availability, product style and quantity ordered, lead time can vary from in stock to 2-8 weeks before fulfillment.

All estimates and orders are processed and confirmed within one business day. If you haven’t received a reply by then, your request was not received and we kindly ask you to send it again.

 

How long is my product under warranty and what does it cover?

To learn about the warranty of a product you’ve purchased or are interested in, check out the information under the “Product” page for that item. You can also find our warranty documents in the footer of the website.