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FAQs

Do you offer a Juliet balcony?

Our aluminum railing system makes for a stunning Juliet balcony. Talk to a local Installer, which can be found on “Where To Buy” to learn more about your project’s next steps.

Do you still carry this item? I am unable to find it on your website.

After having been in the fence and deck industry for over twenty years, we’ve designed, built, and distributed a wide variety of different products. We observe each year’s changing styles and trends and adjust our offerings accordingly. Once an item’s been discontinued we remove it from the website, so if you’re unable to find a specific product, it could be because it’s been discontinued.

For a list of products we no longer carry and what we’d now recommend, see below:

  • Lattice: DPL01, DPL03, GPL01, GPL03.
  • Copper Post Caps: PCP02CP, PCP03CP, PCP09CP, PCP13CP, PCP14CP, PCP16CP, PCP15CV, PCP21CV, PCP22CV, US-PCP21CV, US-PCP22CV
    • Similar Alternative: Pyramid Post Caps, Ball Post Caps, Pineapple Post Cap.
  • Gate Inserts: ACW60SB
    • Similar Alternative: ACW56
  • Corner Decors: CD01
  • Connectors: SQMDRAP, SQMSRAP
    • Similar Alternative: SQMDRA, SQMSRA
  • Post Cap Adapter: PPCA4C
    • Similar Alternative: PCCA4B
  • Easy Install Gate Frames: EZI6, EZI9
    • Similar Alternative: Pro 6, Pro 8
  • Iron Gates: IDI8204
    • Similar Alternative: DGI0140, GGI0440
  • Arched Balusters: RDPF31, RDPF36
    • Similar Alternative: RCTB32, RCTB38
  • PVC Fencing & Accessories
  • Antique Colonial Hardware: ATL, RLA, ADS, ATH, ASB, ASLH, ADK, AHHD, ACB
    • Similar Alternative: Our Gate Hardware Product Line
I just ordered your louver system and I want to pick up lumber for the slats. What size wood do I need?

Great choice! We recommend 5/8″, but you can go 1″ or more as well. There just won’t be as much space between shutters

Can my louver shutters open?

Absolutely! The angle of our louver shutters can be easily changed, giving you all the control over your environment you need

How long is my product under warranty and what does it cover?

To learn about the warranty of a product you’ve purchased or are interested in, check out the information under the “Product” page for that item. You can also find our warranty documents in the footer of the website.