Every week our team fields questions from homeowners, contractors and DIYers. So we rounded up the most popular ones and answered them all in one place. Whether you’re still picking a railing or you’re halfway through the installation process, start here:
Where can I buy Nuvo Iron products?
The quickest way is the Where to Buy button on our website. Enter your address and it shows the retailers near you that carry our products, so you can pick the easiest option for your project.
Nuvo Iron is stocked by several major home improvement retailers, both in store and online. Availability varies by product and location, which is why Where to Buy is the best place to start.
Can I buy direct? How do I order?
We don’t sell directly to consumers. Instead, our products are sold through a convenient network of trusted retail partners, which means you can often see products in person at your local hardware store, pick up locally and get help from store staff.
Ordering is simple:
- Go to nuvoiron.com and click Where to Buy.
- Enter your address to see the retailers closest to you.
- Choose the retailer that works best, then buy in store or on that retailer’s website if applicable.
Where can I find installation instructions?
All of our instruction sheets are on the Documents & Resources page. You’ll also find spec sheets on our Product Literature page.
For written step-by-step guides, check the How To section under Learn, with articles on Fence & Deck Accessories and Iron Fencing. Missing a part or stuck on a step? Our team is always happy to help.
Do you have installation videos?
Yes! The Nuvo Iron YouTube channel has installation videos that walk you through each step, so you can see how it’s done before you start. You’ll also find them on our website’s How-To Videos page.
Tip: watch the full video once before you begin, and lay out all your parts and tools first. It saves a lot of back-and-forth mid-project.
Where is Nuvo Iron located?
Our head office is in Bolton, Ontario, in the Town of Caledon. We also have warehouses in both Canada and the United States, so we can better serve customers across North America. We’ve been helping homeowners and contractors for 25 years.
Nuvo Iron Head Office
13371 Coleraine Dr
Bolton, ON L7E 3B6
Remember, this is our head office, not a retail store. To buy our products, use Where to Buy to find a retailer near you.
Help me choose a railing
Start on our Railings page, where you can browse every railing product side by side and sort by popularity, latest or price. Here’s a quick guide to the main families:
| If your project is… | Look at | Why |
|---|---|---|
| A wood or composite deck you’re updating | Round, square or rectangular steel balusters and combo kits (26″, 32″, 36″, 38″) | Swap out wood spindles for a modern look; combo kits include the connectors |
| A bigger deck or a contractor job | Contractor Value Packs (30 balusters with connectors) | More balusters per box for larger runs |
| A decorative upgrade | Royal Rail Baluster Kits (Windsor, Versailles, Luxembourg, Buckingham) | Ornamental designs in 25″ and 31″ heights |
| A full railing without building from scratch | Ready Rail steel panels, posts and brackets | Pre-built panels with level and swivel stair brackets |
| A few front steps or an entryway | Aluminum stoop and wall-mount handrail kits | Sized for 2–3 or 4–5 steps, in black or white |
Want to see it before you buy? Try Nuvo Studio, our online visualizer. Before you build, check your local building code for railing height and baluster spacing.
Still have a question?
We’re happy to help. Check our FAQs, or reach us directly:
- Phone: 905-857-1010
- Toll-free: 1-866-955-0355
- Email: info@nuvoiron.com
Have a question you’d like to see in our next You Asked, We Answered? Send it our way.
